Shipping and Returns
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Shipping
Please allow 2-3 business days for processing and an additional 2-4 business days for delivery after your order has shipped.
We currently ship only within the United States but are looking forward to expanding to additional countries soon.
For shipping within the USA, standard shipping is FREE. For expedited guaranteed 2-day domestic shipping, the cost is $15.
Once your order is shipped, you will receive a notification email that includes a tracking number and a link to check the status of your shipment.
Refund
If this is your first purchase and you're not fully satisfied with the results, you're welcome to return your order within 30 days of the purchase date for a refund. Please email us at info@bythegardens.com to initiate the process. We typically respond within 2-3 business days.
If this is your first purchase and you're not fully satisfied with the results, you're welcome to return your order within 30 days of the purchase date for a refund. Please email us at info@bythegardens.com to initiate the process. We typically respond within 2-3 business days.
For returning customers, we accept returns of unopened jars only.